Terms of Use
Clear expectations for exploring our catalogue, managing your account and discussing your next business purchase with OnTime Systems.
Last updated · October 19, 2026Scope and appropriate use
OnTime Systems provides an online product catalogue, saved-product tools, customer accounts and product-inquiry channels for customers in Egypt. These terms explain the use of those features. A product inquiry is the beginning of a discussion with our team and is not a confirmed purchase.
Use the site lawfully and provide accurate information when contacting us. Do not attempt unauthorized access, bypass security controls, interfere with the service, submit malicious files, automate abusive requests or use another person’s account without permission.
Accounts and responsibility
Keep your sign-in details and email account secure. Use your own email address and a display name that does not impersonate another person. Account activation and password-reset links are confidential and must not be shared. We never need you to send us your account password.
Google sign-in is optional when offered. Store accounts and Google accounts are separate services. You can connect Google to an existing store account through the account page after authenticating to that account. Access may be limited where necessary to protect the service or investigate misuse.
Product descriptions and compatibility
Descriptions, images and technical information help you evaluate products. Before a purchase, confirm the exact model, required interfaces, operating-system compatibility, included accessories and intended use. Ask for clarification where a detail is missing or unclear.
A photograph can illustrate a product model or family and may show accessories that are not included. Manufacturer specifications and included items can vary between versions. The confirmed quotation and relevant manufacturer information should resolve details material to your purchase.
Prices and quotations
Public product pages do not display sale prices. Request a quotation through the available contact channels. A product link, saved selection or availability label does not establish a price. Currency, quoted amount and the validity of an offer must be confirmed in the quotation.
Do not assume that a previous quotation still applies to a later inquiry, a different quantity or a different model. Our team should confirm the current offer and any conditions before you make a payment or commit to a purchase.
Availability and saved products
Availability shown on a page is an indication and must be reconfirmed with our team for your request. Saving a product to a wishlist does not reserve it, create a purchase order or confirm delivery. Browser-based saved selections may be cleared when browser storage or sessions expire.
If an item is unavailable, ask our team about suitable alternatives. A suggested alternative must be checked against your actual requirements; similarity of appearance or product name alone does not establish identical specifications.
Delivery and shipping arrangements
Shipping cost, destination coverage, carrier and expected timing are confirmed during communication for the transaction. Shipping is not assumed to be free or included unless the confirmed quotation expressly says so. A general delivery statement does not establish a guaranteed arrival date.
Provide an accurate delivery address and contact information when requested. Confirm any special access or delivery requirements before accepting the quotation. If an arrangement changes, obtain confirmation of the revised terms before proceeding.
Payment and transfer confirmation
Payment arrangements may include cash on delivery, InstaPay or bank transfer, as confirmed for the transaction. Use only payment details supplied through the official contact channels. Confirm the intended recipient and reference before sending money.
A transfer receipt is evidence of a submitted transfer and is not, by itself, confirmation that funds have been received or that an order has been accepted. Any payment discrepancy should be reviewed with our team before a further transfer is made.
Warranty, returns and after-sales support
Confirm the applicable warranty provider, period, coverage and claim process for the exact product before buying. Warranty information can differ by product and supplier. A general website statement should not be interpreted as a warranty covering every item in the catalogue.
The return, cancellation and after-sales terms relevant to your transaction should be provided and agreed as applicable. Keep the invoice and product-identification details needed for a support request. Nothing on this page removes rights that cannot lawfully be excluded.
Store content and intellectual property
Original store designs, text, images, photographs, banners, artwork and other content must not be copied, republished, distributed, modified for reuse, sold or otherwise used without the relevant rights holder’s prior permission, except where applicable law allows it. Browsing the store does not grant a license to reuse its content.
Manufacturer names, logos, product materials and datasheets remain subject to their respective owners’ rights. Their appearance here does not transfer ownership to OnTime Systems or imply an authorized-reseller relationship. Contact us if you believe material is being used incorrectly.
Reviews and material you submit
Submit reviews based on your own relevant experience and only provide material you are entitled to share. Do not post advertising, private contact details, abusive statements, misleading claims or content that violates another person’s rights. A review must relate to the product being reviewed.
Submitting a review permits the store to display the supplied display name, rating, text and date for the purpose of operating product reviews. Reviews may be assessed before publication, and unsuitable material may be withheld or removed. Publication is not guaranteed.
External services and availability of the site
WhatsApp, Google sign-in, social-sharing services and externally hosted documents are operated under their own terms. Their availability, interfaces and content can change independently. Check the destination before providing information or relying on an external resource.
The store may be interrupted by maintenance, faults or circumstances outside its control. If a page or technical detail appears incorrect, contact our team for confirmation rather than relying on an apparent error. We may correct catalogue presentation without changing a separately agreed transaction.
Contact, changes and transaction-specific terms
Use the official contact details displayed in the store footer for questions about these terms or a particular inquiry. Include the relevant product model, quotation reference or account email so that our team can identify the request. Do not send passwords or unrelated sensitive information.
These terms may change as the store develops. The displayed update date identifies this version. Details agreed for a specific transaction should be recorded separately, including the confirmed product, quotation, payment arrangements, shipping and applicable after-sales terms.
Need a little more clarity?
Contact OnTime Systems using the details in our footer. Email our team